Loyalty & Business Intelligence [LBI]™

Product Suite

Loyalty & Business
Intelligence

Loyalty & Business Intelligence [LBI]™

Loyalty Rules & Schemes Engine

Loyalty & Engagement needs to go in the same direction. Paytm m’Loyal™ provides 250+ different kinds of schemes and loyalty logics that can be configured in the platform. Broad categories:

Branding

Program branding creatives in store tent card, poster & social presence.

Benefits:

  • Increases awareness and visibility of your program

Microsite

Enable customers to access their loyalty benefits.

Benefits:

  • Seamless connect with your website branding

Support

Ticket Management System with pre-defined SLA.

Benefits:

  • Track all your support queries with live status

Dashboards

Live dashboard and reports panel with advanced segmentation tools.

Benefits:

  • No manual data extraction required
  • Automated reports in your mailbox
  • Run customer lifecycle marketing programs

Mobile App

Get your branded app launched on Android/IOS or just use API to integrate with your existing app.

Benefits:

  • Stay connected with your customers with push notifications & give them richer engagement experience with virtual card, games and more

Campaign Manager

Unified platform for all marketing communications with secure customer data handling.

Benefits:

  • View real time ROI on test and control data on every campaign

Key Features

Define loyalty
architecture

Set rules &
structure

Configure business &
communication rules

Customer lifecycle
automation